ABOUT US

Domestic/retail furniture in a contract environment has huge implications.

Naturally, you want to create a premium look and feel but within a reasonable budget.

The domestic market may offer cheaper furniture options which could satisfy your needs on the surface – but in the long run, it can often prove to be more expensive.

These domestic products may look great, but they’re usually manufactured using inferior, low quality products and hardware as they’re designed for occasional use and are not for the continuous use and often rough handling of a contract environment.

It’s your responsibility to ensure the products you offer are suitable for the residents’ needs and whilst alternative products may look right, they won’t offer the same durability and safety aspects of specifc contract products.

6 considerations when selecting furniture options for your client:

SAFETY To protect residents and staff, furniture must be sturdy and well built to prevent toppling.

LIFESPAN Continous use takes its toll on expected durability and lifespan of the products - failing furniture can be costly to repair or replace.

PRICE Domestic furniture may be cheaper at quotation stages but with reduced expected lifespan, maintenance repairs and potential personal injury claims, this can add up.

QUALITY What warranties are offered and what accreditations does the manufacturer have.

REPUTATION Consider the reputation of the manufacturer and their products. Their reputation will affect your reputation.

DESIGN Whilst functionality is priority within a contract environment, overall design and finish is key to providing a stylish and aesthetically pleasing look.

We produce all of our furniture in our 62,000sq ft. manufacturing facility in St Helens, Merseyside.

We’re proud members of The British Furniture Manufacturers Association, who promote and increase awareness of British suppliers and manufacturers.

Visit our large showroom to see our extensive range of products - they’re permanently on display and it’s a benefcial way to give you total confdence in our ability to satisfy your clients’ needs.

Need something you can’t find in the brochure or showroom? Speak to us directly - we can amend existing designs or manufacture bespoke products to your specifcation.

Protecting the environment is critical to the coservation of precious natural resources and the continued health of our planet.

We recognise and acknowledge our environmental implications and take our responsibities seriously. We are committed to the Environmental Accreditation for continous improvement ISO 14001 - this means we’re monitored to ensure we’re constantly minimising our environmental impact. From sourcing materials, product design, manufacture, waste recycling, packaging and delivery methods.

All of board is sourced from FSC suppliers to ensure it has been produced using timber from sustainable and managed forests, the majority of the board products used are produced using recycled timbers.

Brave Design has been working with customers like you since 1992.

We strive to develop great relationships with customers, understanding your requirements, designing complete solutions from scratch, or adapting standard products to the demanding needs of your customers without compromising on style.

We can work with you to design your complete furniture solution and help you to manage the project from start to finish, or work with a designer to create bespoke products that fit with existing concepts or plans.

Choosing Brave Design can help to take the stress out of the process for you – we can design, build and install a complete room solution that’s totally bespoke to you and made to order.

We offer:

• Product design assistance
• Room placing and packaging removal
• Installation
• Wall fxing installations
• We can also produce blank brochures for customer use

Most of our products have been tested to British Standard 4875 part 7 level 4, which is rigorous testing for strength & stability, and all pieces come with a 5 year manufacturer’s warranty for your peace of mind.
Brave Design is a proud member of the British Furniture Manufacturers Association (BFM).

Customer service

The distinct quality of our products is backed up by a level of customer service you won’t find every day.

Our customer service team is made up of people who are – above all – committed to developing great relationships with customers to go above and beyond expectations.

Your dedicated Brave Design Team will guide you through the entire process – from your first call or email through to delivery and installation. We’ll respond to queries quickly, visit your premises to discuss things in more depth and make sure you’re updated and reassured at every step of the way.

Our Customer Service Team aims to:

• Respond to queries within 1 hour
• Process standard quotations within 24 hours
• Process orders within 24 hours and provide confirmation within 48 hours
• Resolve all product and repair issues within 14 days